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PROGRAM & SPEAKERS

ITO & BPO DEUTSCHLAND

FORUM 2017

PROGRAM

We are updating the program and information about speakers and guests, as we have them confirmed.

06. April

Microsoft Atrium - Unter den Linden 17 , 10117 Berlin

8:30 - 8:55

REGISTRATION

9:00

OPENING

Stephan Fricke

Vorstand, Deutscher

Outsourcing Verband

Hans-Peter Baur

Deputy Director General

Democracy, Human Rights, Social Development, Digital World

Federal Ministry for Economic Cooperation and Development

9:20 - 10:00

OPENING DISCUSSION

The state of the German ITO/BPO/SSC market - mixed discussion with buyers, consultants, providers, research partners

Dr. Josefine Dutschmann,

GTAI, Germany

Reid Anderson, Managing Director at Trestle Group

Tom Bangemann

SVP, Business Transformation, The Hackett Group

Ivaylo Slavov, CEO at BulPros, Germany

Ernst Vögtle

VP Sales Management EMEA,

Stefanini

10:00 - 10:30

USER SIDE PRESENTATION - DIGITALIZATION

Digitalization transforms the Corporate IT – “The OSRAM Cloud Journey”

Dr. Kian Mossanen

Group CIO / Senior Vice President

OSRAM Licht AG

10:30 - 11:00

COFFEE BREAK

Short networking break

11:00 - 11:20

SHORT PRESENTATION FROM LEADING CONSULTANTS ON 2 CHALLENGES ON USER SIDE

2 Challenges - 1) Transformation, 2) Future ready operations

Dr.-Ing. Olaf Röper

CIO i.R.

Klaus Nötzold, Partner

SEPICON AG

11:20 - 12:00

PANEL DISCUSSIONS - BUYER, PROVIDER, CONSULTING

Moderated discussions on the 2 challenges presented

11:20 - 11:40

Transformation & Internal Requirements

Moderator: TBA, Consulting

Stefanie Kemp, Head Cross Function Domain, RWE IT GmbH

Dr.-Ing. Olaf Röper

CIO i.R.

Ernst Vögtle

VP Sales Management EMEA,

Stefanini

Future Ready Operations

11:40 - 12:00

Moderator: TBA, Consulting

Thomas Leidenbach,

Head of Information Services, Bombardier Transportation

Klaus Nötzold, Partner

SEPICON AG

Jan Orzechowski

CEO

j-labs sp. z o.o.

Poland

12:00 - 12:30

BPO PRESENTATION

Practical insights in a multi-lingual business process services environment

Stefan Abadzhiev,

Business Development Director

TELUS International Europe

12:30 - 13:30

LUNCH BREAK

Networking lunch and time for informal exchange

 

Supported by:

13:30 - 14:00

USER SIDE PRESENTATION - SOURCING/OPERATION MODELS

Hyprid organizations - Taking the best of two solutions SSC + Outsourcing

Dr. Robert Lieglein

Head of HR Projects and Analytics,

The Linde Group

Jens Knoblauch

Head of Linde Global Services for BPO

The Linde Group

14:00

PANEL DISCUSSION - BUYER SIDE

Internal requirements - retained organizations, workers council, process and technical readiness

Thomas Ertel

CTO, Free2Move App

Thomas Leidenbach,

Head of Information Services, Bombardier Transportation

Steffen Heilmann

SVP IT

MYTOYS GROUP

Stoyan Halkaliev, Managing Director, NursIT Institute GmbH

Georg Stepan, Head of global Siemens IT Providermanagement for ERP Applications,

Siemens AG, AT

14:45

SOLUTION SPEED PRESENTATIONS

3 solutions presented  - ITO, BPO, RPA

IT-Outsourcing

Matt Bartelsian,

Director Global BD & Partnerships

VOLO, Switzerland

Business Process Outsourcing

Guilherme Ramos Pereira, Head of Business Development at HCCM - Outsourcing Investment S.A.

Jorge Fróis. Chief Executive Officer

HCCM BPO Unit, New Spring Services

15:10 - 15:40

Robotic Process Automation

Hans Martens, Founder & Managing Partner,

Bluepond International

Manuel Winkler, Head of Project Management & Technology

Bluepond International

15:40

COFFEE BREAK

Short networking break

16:10 - 17:10

PARALLEL SESSIONS - MARKET-, OPERATIONS AND USER SIDE (A) & BUYER EVALUATION MEETINGS (B)

SESSION A - PRESENTATIONS

16:10 - 16:30

USER SUPPORT SERVICES AND OPTIONS

Certification and Pre-qualification of international service providers

Till Hahndorf,

Managing Director,

BW Business Bridge

16:30 - 16:50

LEGAL PRESENTATION

ITO/BPO, Scrum & Agile Development, indirect usage rights & SAP - current pitfalls in IT contracting

Ulrich Bäumer, LL.M. (GWU)

Rechtsanwalt/Partner

Attorney-at-Law (N.Y.)

Osborne Clarke LLP

16:50 - 17:10

USER PRESENTATION

Sourcing practice of a European mobility company

Daniel Krauss

Founder and CIO

FlixBus

SESSION B - MEETINGS

16:10 - 17:10

EVALUATION MEETINGS FOR USERS - OPTIONAL, MUSS VORAB GEBUCHT WERDEN

Meet selected, qualified service providers and consultants for evaluation

A very effective way to meet up to 5 qualified service providers and consultants to evaluate if fit for upcoming projects. Each meeting is scheduled for 20 min. Additional company info is provided in a separate selection form.

 

Matt Bartelsian, Director Global Business Development & Partnerships

VOLO

Jan Orzechowski

CEO, j-labs sp. z o.o., Poland

Stefan Abadzhiev,

Business Development Director

TELUS International Europe

Petar Ganchev

Strategic Operations Director

Lirex

17:10

GIVE AWAY SESSION

Unter allen Gästen verlosen wir und unsere Partnerunternehmen mehrere Geschenktüten.

17:30 - 18:30

END OF THE CONFERENCE PROGRAM

Break / preparation for Get together

18:30 - 21:30

GET TOGETHER AFTER PARTY AT THE

N-LOUNGE, (IN THE NEWTON BAR)

Gendarmenmarkt Berlin-Mitte

We and our partners invite all guests to join us for an informal get together with drinks and snacks.

 

Supported by our Forum Main Partner:

ORGANIZER

The German Outsourcing Association is an independent, non-profit industry association supporting the ITO/BPO market in Germany, Austria and Switzerland.

INSTITUTIONAL PARTNERS

MEDIA PARTNER

Copyright: Deutscher Outsourcing Verband e.V. Alle Rechte vorbehalten. 2014-2017