FORUM 2017

Terms and conditions



for the ITO & BPO Germany Forum organized by the German Outsourcing Association (GOA)


By registering as an attendee or a sponsor for this event you agree to be bound by these Terms and Conditions, which are only available in English. Without registration, the event can not be attended.




Tickets and sponsorship packages for the event are available with the conditions indicated on the home page, no other services are included in the charged fees. Your registration for the event will be confirmed via email automatically. Free of charge attendees will receive their registration number as soon as possible. Attendees with a participation fee will receive their registration number after their payment is received by the GOA. At the registration desk of the event, the registration number shall be given together with the name of the participant, separate tickets will not be issued.




The sponsorship packages include the services which are enlisted on the home page of the event. These terms and conditions and the home page of the event include all relevant clauses for the sponsors as well, no separate agreement will be signed. However, sponsors receive a detailed information package via email on the deliverable materials after their payment is fully received by the GOA.




Invoices on the participation will be emailed after the registration as soon as possible. Non German attendees will not be invoiced the VAT as they are obliged to pay VAT in their tax residence country. Invoices on the participation fees shall be paid via transfer within 5 working days. Late registrations shall be still paid prior to the event.




No fees or payments are refundable in case of cancellation from the attendees or sponsors, but event materials will be still received. If a sponsor cancels the participation, appearance on the event materials included in the sponsorship package will be still granted. If GOA cancels the Event all payments shall be reimbursed within 15 days.




GOA preserves the right of changing the program and location of the event. Any change in the program will be updated on the event’s home page immediately.


The participants receive the presentations of the event electronically within 4 weeks after the event. The materials will be distributed via time limited download, that might be password protected. Received passwords shall be treated confidentially and shall not be disclosed to any third parties.


Personal data


Participants will be kindly asked to send a picture about themselves to the GOA prior to the event. The name, a picture, the company and contact details of the participants will be circulated among all the participants as a networking catalogue. Other than that, no personal data will be disclosed to any third parties and will be handled confidentially. Any contact information received by the GOA with the registrations will be kept and may be used for the information services (incl. newsletters, invites to other initiatives etc.) provided by the GOA.


If you do not agree on sharing the above mentioned data with the participants, or do not give your consent on the preservation and future use of your data please inform the GOA in written form (email) along with your registration.


The networking catalogue is a confidential information, therefore the participants shall not disclose any data from it to third parties.




It is forbidden for the participants to record any part of the event. The GOA may video record the presentations of the event, and may disclose these recordings to third parties other than the participants as well. If you do not agree on recording your presentation, please inform the GOA prior to the event.




The presentations of the event are copyright protected, where the copyright owner is the presenter, who gives the consent without financial claims on the distribution of these materials by the GOA to the participants of the event and to third parties as well. Any material received by the participants in connection with the presentations can only be further disclosed by the participants with the written consent of the copyright owner.


Transfer of the tickets


It is possible to transfer a ticket to an other person.  Any change in the participation shall be announced to the GOA latest 5 days prior to the event.


Promotional materials


Promotional materials shall not be disseminated by the participants with the exception of the sponsors, their exhibiting possibilities are outlined on the home page of the event.




If any provision of these Terms and Conditions is found to be invalid or unenforceable for any reason, the remainder of these Terms and Conditions shall continue in full force and effect.


These Terms and Conditions represent the entire agreement between the GOA and the participants of the event. The GOA is not liable for any breach of obligations resulting from causes beyond its reasonable control. Communication between the GOA and the participants is done via email, which is contractually binding in the same way as properly signed and dated documentation sent by post.


These Terms and Conditions shall be governed by and construed in accordance with the laws of Germany.



The German Outsourcing Association is an independent, non-profit industry association supporting the ITO/BPO market in Germany, Austria and Switzerland.



Copyright: Deutscher Outsourcing Verband e.V. Alle Rechte vorbehalten. 2014-2017