Discussions, examples and tips for the implentation and effective execution of IT-/business process sourcing and automation at your organization.

Guide to Automation

  • Strategies & methodologies
  • Conditions
  • Best practices
  • Legal

People & Strategies

  • Sourcing Strategies
  • Market condition
  • Talent management
  • Best practices
  • Support options

Management & Change

  • Transition and Transformation
  • Digitization
  • Provider management
  • Inhouse knowledge

Status Quo & Future Outlook

  • IT-Sourcing
  • Buisness porcesses
  • New Shared Services
  • Digitization
  • AI models & solutions

45 Speakers and Panelists

Not only for German end-users - best practices and discussions from/with leading industry experts

International: Focus DACH

Sourcing and Shared Services are often international business operations models, why we are looking to bring outside impulses to German buisness leaders

Ticket ITO&BPO Germany Forum and RPA&AI Germany Forum


The only non-commercial and international conferences on ITO, BPO, SSC, RPA and AI for Germany. Low participation and partnership fees, free for German end-users.

Login & network for participants

Connecting markets and industries - thats why we provide as many opportunities to learn about each other and to make new contacts.

... and more:

non-commercial, international and independent: organised by the independent German Outsourcing Association, the Outsourcing Journal and the German Process Automation Association, Live Streaming, balanced ratio of users, influencers, consultants, providers and public, event catalogue, selected commercial partners, online event access, and more.

Direct registration here

Select category here - register - order ticket

  • Tickets for ITO&BPO and RPA&AI Germany Forum
  • Online event account
  • Your participant profile
  • Payment via bank transfer - no credit cards
  • 50% discount for the second day
  • Free for end users and shared service centers
  • 20% discount for corporate members

* Corporate members of German Outsourcing Association, please ask for discount code:

Impressions, participants and testimonials from previous events - video!

For the events we work with leading industry experts from buyer, consulting and provider side, who share their knowledge and experiences. A list of examples of previous attendees you can see below.