Country Partner Germany
The German Market for IT- and Business Process Services
Germany is one of Europe’s biggest outsourcing markets, with the country recording constant growth over the past decade. The market for business & IT services is predicted to reach a volume of more than EUR 40 billion in 2018.
As well as industrial giants like Daimler or Siemens the German economy is also home to a thriving Mittelstand of small and medium-sized enterprises (SMEs). Around 3.5 million SMEs employ around 80 percent of the German labor force. These companies represent a significant market potential in terms of outsourcing.
For service providers it is recommendable to build up a local presence in Germany and a dedicated sales team. When the number is client is rising it might be also considered to run a smaller delivery unit within Germany in order to meet the German clientele’s exacting quality and data sensitivity requirements.