Vendor Management based KPIs is good. Steering on KPIs does have limitations when your company has to manage multiple vendors in different areas, e.g. Infrastructure & Data Centre, Application Maintenance and others. A “Governance Framework” can help to steer different vendors in a common way.
Vendor / Partner / Provider Management is one of the key topics at this years ITO&BPO Germany Forum, why I am especially glad to have Frank from innogy sharing his experiences and best practices on this topic, say Stephan Fricke, organizer and CEO of German Outsourcing Association.
Date and time: 12.04.2018 at 14:30 h
Speaker: Frank Wendiggensen, Partner / Vendor Manager at innogy
Frank Wendiggensen has strong experience in implementing IT Strategy and transforming the IT function according to business needs. Over last 20 years he fulfilled senior IT roles in different businesses at RWE / innogy Group e.g. Strategy & Planning and Coordination & Transformation. Frank not only focusses on driving cost saving and synergy programs but delivering Business Value through IT Innovations. These are also aspects in the Vendor Management practise Frank will talk about.