The Outsourcing & Shared Services Germany Forum 2019 is a direct results of our work with users of outsourcing and shared services from the DACH markets as well as with national and international service providers.

The events contribute to our mission to support the further development of our markets for ITO, BPO, SSC as well as RPA and AI services and solutions.

The program is developed in co-operation with industry experts, and focuses on the current and pressing aspects of buyers and services providers, active in our markets. Goal is to provide an unique occasion to exchange information and to support co-operations.

  • Non-commercial, community event format
  • Knowledge and executive networking in focus
  • Only international, non-commercial event in DACH with focus on BPO, ITO and SSC
  • Low participation and partnership fees
  • Great media mix and EU-wide coverage
  • Balanced participants ratio: ca. 40% buyers, 30% provider, 30% consulting and public

Short Video-Interviews and Testimonials with Speakers

The participants and numbers

We take great effort in ensuring a balanced participation of representatives from users, SSC, consulting, service providers, public administration and government side.

End users and SSC: Double conference for representatives of management and project level of small, mid-market and large corporations.

Consulting: Knowledge focussed program also for consultants in IT, sourcing and management

Service provider: Lots of information and contacts  for IT- and business process providers, in Germany and from  sourcing destinations.

Government and public administration: Important impulses for representatives of public administration and law makers.

The organizers

German Outsourcing Association

Independent association for D-A-CH with more that 850 members and a reach of 260.000 contacts one of the biggest ITO, BPO,SSC networks in Europae.

Outsourcing Journal

Independent news and knoweledge servicewith focus on IT-, BPO, SSC RPA and AI and relevance for the D-A-CH markets, initiated by German Outsourcing Association.

Shared knowledge - The Outsourcing Journal Special Edition

Connected to the 2019 event we will publish a Special Edition of the Outsourcing Journal containing some of the topics from this year's conference and more useful industry insights. 

The Outsourcing Journal Special Editions are a great source for market insights, reports analyses, expert opinions, shared knowledge and verified contacts with the German and European Outsourcing and Shared Services Industry. Published by the independent German Outsourcing Association the Journal guarantees and independent view on aspects concerning buyers and providers of IT and business process services especially with focus on relevance for the German and European markets.

The Outsourcing Journal is available for free download and contributes with that to the broader mission of the association.

Subscribe to the Outsourcing Newsletter to get a download link as soon the edition is available:

If you would like to publish with this edition, please contact the editors at:

There are also a few places to place company/business information and supporting this edition as official partner.

Outsourcing Journal Special Edition