The ITO&BPO Germany Forum as well as the RPA&AI Germany Forum are direct results of our work with users of outsourcing services and robotic process automation solutions from the DACH markets as well as with national and international service providers.

The events contribute to our mission to support the further development of our markets for ITO, BPO, SSC as well as RPA and AI services and solutions.

The program is developed in co-operation with industry experts, and focuses on the current and pressing aspects of buyers and services providers, active in our markets. Goal is to provide an unique occasion to exchange information and to support co-operations.

  • Non-commercial, community event format
  • Knowledge and executive networking in focus
  • Only international event in DACH with focus on BPO, ITO, SSC as well as on RPA and AI
  • Low participation and partnership fees
  • Great media mix and EU-wide coverage
  • Balanced participants ratio: ca. 40% buyers, 30% provider, 30% consulting and public

Short Video-Interviews and Testimonials with Speakers

The participants and numbers

We take great effort in ensuring a balanced participation of representatives from users, SSC, consulting, service providers, public administration and government side.

End users and SSC: Double conference for representatives of management and project level of small, mid-market and large corporations.

Consulting: Knowledge focussed program also for consultants in IT, sourcing and management

Service provider: Lots of information and contacts  for IT- and business process providers, in Germany and from  sourcing destinations.

Government and public administration: Important impulses for representatives of public administration and law makers.

The organizers

German Outsourcing Association

Independent association for D-A-CH with more that 850 members and a reach of 260.000 contacts one of the biggest ITO, BPO,SSC networks in Europae.

Process Automation Association

Initiiated by the German Outsourcing Association as independent and public network for companies and representatives involved in RPA and AI in D-A-CH.

Outsourcing Journal

Independent news and knoweledge servicewith focus on IT-, BPO, SSC RPA and AI and relevance for the D-A-CH markets, initiated by German Outsourcing Association.